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Innovation at BLG

We push beyond expectations

At BLG, innovation is more than just a concept—it underpins everything we do as a business.

As the business environment rapidly evolves, we need improved ways to solve clients’ most pressing and persistent legal challenges.

Current-day solutions to complex problems may benefit from the introduction of artificial intelligence in the workplace. In 2024, BLG appointed a Chief Artificial Intelligence Officer (CAIO), a first among Canadian law firms, to assist with AI-enabled solutions.

We challenge our thinking to find better, smarter ways to deliver new and enhanced services, processes and ways to practise law.

By exploring, piloting and implementing powerful ideas, processes and technologies, we drive greater value for our clients so they can grow, scale and transform their business for the future.

Under the leadership of John Godber, Client Innovation Partner, our Innovation Steering Committee seeks new ideas and sees them come to life across the firm.

We challenge expectations

At BLG, we know innovation doesn’t happen in a vacuum. We challenge expectations, to find better, smarter, faster ways to practise law and serve our clients.

Our innovation strategy focuses on four key areas to push the boundaries of expectations.

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How we practise law – We explore new ways for our lawyers to work more efficiently and effectively by using the latest in legal technology, legal project management, and legal protection insurance.

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How we serve clients – We work collaboratively with clients to better serve their evolving needs, enhance our client experience and deliver greater end-to-end service integration.

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How we deliver value – We develop better ways to address market needs by developing new legal and non-legal services. In some cases, artificial intelligence and business make for a perfect match.

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How we contribute to our profession – We share our thinking and expertise on the latest innovations in law to keep our clients and colleagues informed of opportunities and developments.

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Author John Godber Client Innovation Partner, BLG

The needs of our clients are changing, and so are we. BLG is going beyond industry and client expectations, offering transformative solutions and services to help deliver value beyond clients' expectations.

Key Contacts

Insights & News

BLG partners with legal tech startup CiteRight

BLG partners with legal tech startup CiteRight
BLG delivers clients new value-driven services through BLG Beyond

BLG delivers clients new value-driven services through BLG Beyond
Planning Ahead: using scenarios to respond to changing circumstances

Planning Ahead: using scenarios to respond to changing circumstances

ARTICLE

 

Moving beyond the boardroom

The Zone is an integrated space where clients, firm members and legal tech innovators can engage in design thinking to create new legal strategies and solutions. Equipped with embedded technology and modular furniture, the room invites new approaches to problem solving, teamwork and collaboration.

Enhancing our client experience

Achieving your goals while delivering streamlined, proactive service is our top priority. Our Client Service & Innovation Managers develop our client relationships to make sure you get the answers you need, when you need them.

Background

BLG Beyond

At BLG, we go beyond what’s expected.
We envision a simpler, more effective way to meet your pressing legal challenges. We deliver BLG’s proven services and knowledge, backed by fast, consistent and cost-effective tools.
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