Practice Assistant

Reference # PA_-_12-17-18
Open Date December 17, 2018
Location Toronto

Purpose of Role

The Practice Assistant is charged with proactively managing the delivery of professional and efficient legal support services to lawyers and our clients.

The Practice Assistant’s responsibilities are to work closely with assigned lawyers in the management of their practice, and to act as workflow coordinator for other support services including delegating and reviewing the completion of document production, file management, copying/scanning work and other administrative work. The Practice Assistant takes an active interest in, and obtains a thorough understanding of, all aspects of client requirements to provide exceptional service levels to the lawyers and our clients. The Practice Assistant collaborates closely with colleagues in the legal support services team, helping to ensure seamless support delivery is provided for the clients and professionals in the practice group.

Key Responsibilities

The key responsibilities of this role include:

  • Highly effective client relationship management and engagement
  • Deliver practice management and organization support
  • Communication
  • Administration and liaison with administrative support departments on behalf of lawyers
  • Financial – billing liaison and assistance
  • Document production and workflow management

Other duties and responsibilities

  • In addition to providing support to the lawyer(s) to whom they report, a Practice Assistant will also provide assistance to their immediate colleagues in the department and, where practical, other departments.
  • Team duties will therefore include:
    • Assisting other members of the firm, both proactively and at the request of the Team Leader
    • Any other duties as requested by the Lawyers or Team Leader

Key Competencies Required

A Practice Assistant has responsibility to ensure that their skill set is up to date and they are familiar with the firm’s departments, key personnel, clients, internal systems and procedures. This will ensure that the Practice Assistant is able to carry out his or her role effectively and, where appropriate, discuss any training requirements with the Team Leader.

In addition to this, they should have:

  • Successful track record with outstanding skills in Financial Services / Corporate legal practice support
  • Accurate typing speed of approximately 60 words per minute
  • Advanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint, research tools and other systems implemented by the firm
  • Excellent telephone manner and competent knowledge of telephone system
  • Excellent communication, organizational and team skills
  • Excellent attention to detail
  • Ability to think ahead and use initiative
  • Flexible and dependable, able to take the initiative
  • Able to remain calm under pressure and work to tight deadlines
  • Conscientious, approachable and enthusiastic
  • Able to quickly build confidence, respect and trust with others
  • Have a positive approach to daily tasks and have a solutions focused working method

Other Requirements

  • Sound knowledge of support services
  • A desire to enhance the skills of self and others
  • A strong focus on ensuring the highest levels of service standards are delivered and maintained

Application

We thank all applicants for their interest in this position, however, only applicants selected for an interview will be contacted.

BLG will not consider unsolicited resumes from recruitment agencies. Recruitment agencies should not submit candidates unless specifically authorized by BLG to do so. Everyone at BLG is required to carry out the duties of their role while upholding the important principles of our respectful workplace policies, and treating everyone with respect, regardless of position. At BLG, valuing diversity and inclusion is key to a respectful workplace. BLG is committed to fostering a diverse and inclusive workplace. We welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

* Please note that relatives of current BLG employees and Partners are not eligible for consideration.

Apply Now