Case Manager, Discovery Services

Reference # CMDS_-_06-24-19
Open Date July 10, 2019
Location Calgary

Purpose of the Role

The Case Manager, Discovery Services assists in the provision of e-discovery support to the firm’s litigation lawyers, law clerks/paralegals and assistants, and assists in managing case databases in our e-discovery applications.

Key Responsibilities

The key responsibilities of this role are:

  • Provides user support for e-discovery, imaging & document database related issues in accordance with firm-wide best practices.
  • Assists in developing, preparing and maintaining standards and best practices for using the firm’s e-discovery solutions and processes.
  • Assists in assessing and determining legal team requirements and instructions for the successful implementation of e-discovery solutions in specific matters.
  • Assists in organizing and managing the input and quality control of data into Relativity databases by internal resources and by third party vendors. The data will include databases, scanned images, electronic documents, transcripts of proceedings and other evidence.
  • Assists in tracking the status of projects - including those sent to external vendors – and provides regular project status reports to the legal teams to ensure that projects are completed within the approved budget and on time.
  • Supports external access to the firm’s e-discovery system by approved outside users, such as lawyers working away from the office, clients, witnesses and co-counsel.
  • Assists in educating and supporting the Calgary office litigation team in the best practice use of the firm’s e-discovery solutions and processes, and assists the legal team in identifying cost and efficiency benefits in using litigation technology.
  • Provides occasional end user training for Relativity and other litigation support applications.
  • Provides first-tier user support and direction for all local users of the firm’s e-discovery software, and provides backup support to users in other BLG offices.
  • Supports end users by customizing e-discovery software, including fields and forms to accommodate data entry or review.

Key Competencies

  • Law Firm experience required.
  • Legal Assistant or Paralegal Diploma an asset.
  • Strong computer and technical skills, and an enthusiasm for e-discovery software and electronic discovery
  • Strong written, organizational, communication and decision making and project management skills
  • Good understanding of legal concepts and procedures
  • Good understanding of the practical requirements of eDiscovery
  • Experience working in an administrative capacity with Relativity litigation support software is highly desirable
  • Ability to meet deadlines and to work effectively and independently under pressure
  • Ability to interact confidently with lawyers, clients and outside vendors
  • Strong organization and multi-tasking skills
  • Strong oral and written communication skills
  • Excellent interpersonal skills
  • Strong strategic and analytical thinking skills
  • Strong teamwork skills
  • Ability to work in a fast-paced, high-pressure environment; with strong attention to detail and the ability to work under pressure and meet deadlines

How to Apply

We thank all applicants for their interest in this position, however, only applicants selected for an interview will be contacted.

Everyone at BLG is required to carry out the duties of their role while upholding the important principles of our respectful workplace policies, and treating everyone with respect, regardless of position. At BLG, valuing diversity and inclusion is key to a respectful workplace.

BLG is committed to fostering a diverse and inclusive workplace. We welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

*Please note that relatives of current BLG employees and partners are not eligible for consideration.

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