The US Government’s General Accounting Office in September 2002 reported to the Minority Leader of the House of Representatives about Monitoring of Computer-Use by employers. The report was informed by a survey of 14 “Fortune 1000” companies in 5 business sectors: financial services, general services, manufacturing, professional services and wholesale/retail, as well as consultation with a variety of legal scholars.

While the report is grounded in American law and experience, it transposes well to the Canadian business scene. The findings, summarized here, should be viewed as useful guidance and confirmation of existing “best practice” advice in the field by Borden Ladner Gervais and by its business clientele (in particular larger entities).

type Computer-Use Monitoring Practices and Policies of Selected Companies